{"id":14479,"date":"2016-08-02T16:06:59","date_gmt":"2016-08-02T14:06:59","guid":{"rendered":"https:\/\/acc.creditexpo.be\/\/fr\/?post_type=creditex_nieuws&p=14479"},"modified":"2017-06-06T11:24:39","modified_gmt":"2017-06-06T09:24:39","slug":"les-entreprises-traitent-generalement-facon-correcte-les-plaintes-des-consommateurs","status":"publish","type":"post","link":"https:\/\/acc.creditexpo.be\/fr\/les-entreprises-traitent-generalement-facon-correcte-les-plaintes-des-consommateurs\/","title":{"rendered":"Les entreprises traitent g\u00e9n\u00e9ralement de fa\u00e7on correcte les plaintes des consommateurs"},"content":{"rendered":"

Selon une enqu\u00eate du SPF Economie r\u00e9alis\u00e9e aupr\u00e8s de 138 vendeurs belges dans les diff\u00e9rents secteurs, 9 sur 10 respectent les r\u00e8gles concernant le traitement des plaintes d\u00e9pos\u00e9es par les consommateurs.<\/span><\/p>\n

Au total, 17 avertissements ont \u00e9t\u00e9 adress\u00e9s.<\/p>\n

Chantal De Pauw, porte-parole du SPF Economie, d\u00e9clare: \u00ab Cette enqu\u00eate g\u00e9n\u00e9rale d\u00e9montre que les entreprises assurent bien le suivi des plaintes qu\u2019elles re\u00e7oivent des consommateurs. Un traitement rapide et correct des plaintes est crucial pour l\u2019image d\u2019une entreprise et la confiance que le consommateur a en elle. \u00bb<\/p>\n

Communiqu\u00e9s de presse download<\/a>.<\/p>\n

Source: SPF Economie<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Selon une enqu\u00eate du SPF Economie r\u00e9alis\u00e9e aupr\u00e8s de 138 vendeurs belges dans les diff\u00e9rents secteurs, 9 sur 10 respectent les r\u00e8gles concernant le traitement des plaintes d\u00e9pos\u00e9es par les consommateurs. Au total, 17 avertissements ont \u00e9t\u00e9 adress\u00e9s. Chantal De Pauw, porte-parole du SPF Economie, d\u00e9clare: \u00ab Cette enqu\u00eate g\u00e9n\u00e9rale d\u00e9montre que les entreprises assurent […]<\/p>\n","protected":false},"author":7,"featured_media":13220,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[47,43],"tags":[],"class_list":["post--14479","post","post--type-post","post--status-publish","post--format-standard","post--has-post-thumbnail","post--hentry","post--category-consommateur","post--category-general"],"acf":[],"yoast_head":"\nLes entreprises traitent g\u00e9n\u00e9ralement de fa\u00e7on correcte les plaintes des consommateurs - Credit Expo Belgi\u00eb<\/title>\n<meta name=\"description\" content=\"Selon une enqu\u00eate du SPF Economie r\u00e9alis\u00e9e aupr\u00e8s de 138 vendeurs belges dans les diff\u00e9rents secteurs, 9 sur 10 respectent les r\u00e8gles concernant le\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acc.creditexpo.be\/\/fr\/les-entreprises-traitent-generalement-facon-correcte-les-plaintes-des-consommateurs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les entreprises traitent g\u00e9n\u00e9ralement de fa\u00e7on correcte les plaintes des consommateurs - 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