{"id":20276,"date":"2018-09-30T16:51:55","date_gmt":"2018-09-30T14:51:55","guid":{"rendered":"https:\/\/acc.creditexpo.be\/\/seminar2018-order2cash\/"},"modified":"2018-10-03T09:29:21","modified_gmt":"2018-10-03T07:29:21","slug":"seminar2018-order2cash","status":"publish","type":"post","link":"https:\/\/acc.creditexpo.be\/fr\/seminar2018-order2cash\/","title":{"rendered":"S\u00e9minaire Dimitry Borgstijn (Order2Cash) lors de la Credit Expo 2018: &#8220;There\u2019s more to life than DSO. Why the keys to customer retention lie within the O2C process.&#8221;"},"content":{"rendered":"<p><em><strong>S\u00e9minaire Order2Cash<\/strong><\/em><br \/>\n<em><strong>Orateur: Dimitry Borgstijn, Director Sales &amp; Business Development Benelux,\u00a0Order2Cash<\/strong><\/em><br \/>\n<em><strong>Langue de la pr\u00e9sentation: Anglais<\/strong><\/em><br \/>\n<em><strong>18\/10\/2018 (15h00 &#8211; 15h45) &#8211; salle 2<\/strong><\/em><\/p>\n<h3><strong>There\u2019s more to life than DSO. Why the keys to customer retention lie within the O2C process.<\/strong><\/h3>\n<p>Customer Retention is of critical importance to all businesses but retention programs often disregard financial processes. It\u2019s time companies woke up to the impact your O2C process can have on customer satisfaction. This session will explore that impact by examining:<br \/>\n\u2022 The need to stop working in silos<br \/>\n\u2022 The importance of data and knowledge sharing<br \/>\n\u2022 The importance of how, when and what you communicate to clients, and when<br \/>\n\u2022 The impact and benefits of a customer-focused O2C process<\/p>\n<p><a href=\"https:\/\/acc.creditexpo.be\/\/fr\/programme\/\" target=\"_blank\" rel=\"noopener\">D\u00e9couvrez le programme complet des s\u00e9minaires de la Credit Expo 2018<\/a><\/p>\n<p><a href=\"https:\/\/acc.creditexpo.be\/\/fr\/evenement\/enregistrer\/\" target=\"_blank\" rel=\"noopener\">Inscrivez-vous d\u00e8s maintenant gratuitement en tant que visiteur<\/a><\/p>\n<p><em>Tous les s\u00e9minaires sont gratuits. Vous ne devez pas vous inscrire sp\u00e9cifiquement \u00e0 ce s\u00e9minaire. \u00ab Premier arriv\u00e9, premier servi \u00bb. Veillez \u00e0 arriver suffisamment t\u00f4t pour \u00eatre s\u00fbr de trouver une place dans la salle.<\/em><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>S\u00e9minaire Order2Cash Orateur: Dimitry Borgstijn, Director Sales &amp; Business Development Benelux,\u00a0Order2Cash Langue de la pr\u00e9sentation: Anglais 18\/10\/2018 (15h00 &#8211; 15h45) &#8211; salle 2 There\u2019s more to life than DSO. Why the keys to customer retention lie within the O2C process. Customer Retention is of critical importance to all businesses but retention programs often disregard financial [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":20273,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[43],"tags":[60,153],"class_list":["post--20276","post","post--type-post","post--status-publish","post--format-standard","post--has-post-thumbnail","post--hentry","post--category-general","post--tag-credit-expo-fr","post--tag-seminaires-2018"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>S\u00e9minaire Dimitry Borgstijn (Order2Cash) lors de la Credit Expo 2018: &quot;There\u2019s more to life than DSO. Why the keys to customer retention lie within the O2C process.&quot; - Credit Expo Belgi\u00eb<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acc.creditexpo.be\/\/fr\/seminar2018-order2cash\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"S\u00e9minaire Dimitry Borgstijn (Order2Cash) lors de la Credit Expo 2018: &quot;There\u2019s more to life than DSO. Why the keys to customer retention lie within the O2C process.&quot; - Credit Expo Belgi\u00eb\" \/>\n<meta property=\"og:description\" content=\"S\u00e9minaire Order2Cash Orateur: Dimitry Borgstijn, Director Sales &amp; Business Development Benelux,\u00a0Order2Cash Langue de la pr\u00e9sentation: Anglais 18\/10\/2018 (15h00 &#8211; 15h45) &#8211; salle 2 There\u2019s more to life than DSO. 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