{"id":22700,"date":"2019-11-01T23:47:51","date_gmt":"2019-11-01T22:47:51","guid":{"rendered":"https:\/\/acc.creditexpo.be\/\/?p=22700"},"modified":"2019-11-06T10:32:34","modified_gmt":"2019-11-06T09:32:34","slug":"seminaire-frederic-devroye-co-founder-myqm-lors-de-la-credit-expo-2019-manage-the-quality-of-your-customer-service-a-childs-play","status":"publish","type":"post","link":"https:\/\/acc.creditexpo.be\/fr\/seminaire-frederic-devroye-co-founder-myqm-lors-de-la-credit-expo-2019-manage-the-quality-of-your-customer-service-a-childs-play\/","title":{"rendered":"S\u00e9minaire Fr\u00e9d\u00e9ric Devroye (co-founder MyQM) lors de la Credit Expo 2019: “Manage the quality of your customer service. A child’s play.”"},"content":{"rendered":"

S\u00e9minaire MyQM<\/strong><\/em>
\nOrateur: Fr\u00e9d\u00e9ric Devroye (co-founder MyQM)<\/strong><\/em>
\nLangue de la pr\u00e9sentation: n\u00e9erlandais<\/strong><\/em>
\n21\/11\/2019 (14h15 – 15h00) – salle Jupiter-Uranus<\/strong><\/em><\/p>\n

Manage the quality of your customer service. A child’s play.<\/strong><\/h3>\n

MyQM is the leading Quality Monitoring specialist, helping organizations with the human aspect of team management with a strong focus on quality. MyQM, a Belgian organization with a vast experience in contact centers, provides solutions in 12 countries in multiple languages. In Europe, several credit management centers are using MyQM applications to improve their collection ratio by targeted coaching.
\nThe collaboration with MyForce, specialized in speech technology for contact centers, allows MyQM to expand its portfolio with AI solutions. Automated agent support, compliance analytics, or even emotion analytics are available. This allows for broader agent support both during the actual conversation or afterwards during coaching and training sessions.<\/p>\n

D\u00e9couvrez le programme complet des s\u00e9minaires de la Credit Expo 2019<\/a><\/p>\n

Inscrivez-vous d\u00e8s maintenant gratuitement en tant que visiteur<\/a><\/p>\n

Tous les s\u00e9minaires sont gratuits. Vous ne devez pas vous inscrire sp\u00e9cifiquement \u00e0 ce s\u00e9minaire. \u00ab Premier arriv\u00e9, premier servi \u00bb. Veillez \u00e0 arriver suffisamment t\u00f4t pour \u00eatre s\u00fbr de trouver une place dans la salle.<\/p>\n","protected":false},"excerpt":{"rendered":"

S\u00e9minaire MyQM Orateur: Fr\u00e9d\u00e9ric Devroye (co-founder MyQM) Langue de la pr\u00e9sentation: n\u00e9erlandais 21\/11\/2019 (14h15 – 15h00) – salle Jupiter-Uranus Manage the quality of your customer service. A child’s play. MyQM is the leading Quality Monitoring specialist, helping organizations with the human aspect of team management with a strong focus on quality. MyQM, a Belgian organization […]<\/p>\n","protected":false},"author":18,"featured_media":22698,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[43],"tags":[60,276],"class_list":["post--22700","post","post--type-post","post--status-publish","post--format-standard","post--has-post-thumbnail","post--hentry","post--category-general","post--tag-credit-expo-fr","post--tag-seminaires-2019"],"acf":[],"yoast_head":"\nS\u00e9minaire Fr\u00e9d\u00e9ric Devroye (co-founder MyQM) lors de la Credit Expo 2019: "Manage the quality of your customer service. A child's play." - Credit Expo Belgi\u00eb<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/acc.creditexpo.be\/\/fr\/seminaire-frederic-devroye-co-founder-myqm-lors-de-la-credit-expo-2019-manage-the-quality-of-your-customer-service-a-childs-play\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"S\u00e9minaire Fr\u00e9d\u00e9ric Devroye (co-founder MyQM) lors de la Credit Expo 2019: "Manage the quality of your customer service. A child's play." - Credit Expo Belgi\u00eb\" \/>\n<meta property=\"og:description\" content=\"S\u00e9minaire MyQM Orateur: Fr\u00e9d\u00e9ric Devroye (co-founder MyQM) Langue de la pr\u00e9sentation: n\u00e9erlandais 21\/11\/2019 (14h15 – 15h00) – salle Jupiter-Uranus Manage the quality of your customer service. A child’s play. MyQM is the leading Quality Monitoring specialist, helping organizations with the human aspect of team management with a strong focus on quality. MyQM, a Belgian organization […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/acc.creditexpo.be\/\/fr\/seminaire-frederic-devroye-co-founder-myqm-lors-de-la-credit-expo-2019-manage-the-quality-of-your-customer-service-a-childs-play\/\" \/>\n<meta property=\"og:site_name\" content=\"Credit Expo Belgi\u00eb\" \/>\n<meta property=\"article:published_time\" content=\"2019-11-01T22:47:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-11-06T09:32:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/acc.creditexpo.be\/\/wp-content\/uploads\/2019\/11\/Fr\u00e9d\u00e9ric-1200x630.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Bart Spiessens\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Credit_Expo_BE\" \/>\n<meta name=\"twitter:site\" content=\"@Credit_Expo_BE\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Bart Spiessens\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/acc.creditexpo.be\\\/\\\/fr\\\/seminaire-frederic-devroye-co-founder-myqm-lors-de-la-credit-expo-2019-manage-the-quality-of-your-customer-service-a-childs-play\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/acc.creditexpo.be\\\/\\\/fr\\\/seminaire-frederic-devroye-co-founder-myqm-lors-de-la-credit-expo-2019-manage-the-quality-of-your-customer-service-a-childs-play\\\/\"},\"author\":{\"name\":\"Bart Spiessens\",\"@id\":\"https:\\\/\\\/acc.creditexpo.be\\\/#\\\/schema\\\/person\\\/b88fff96a24a9dee4eeb0553a41f9bc5\"},\"headline\":\"S\u00e9minaire Fr\u00e9d\u00e9ric Devroye (co-founder MyQM) lors de la Credit Expo 2019: “Manage the quality of your customer service. 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